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Admin Coordinator (Malang)
Moladin, Indonesia
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jun 2, 2023
Last Date
Jul 2, 2023
Location(s)
Job Description
- Responsible for delivering a high-quality data entry process for loan applications and document uploads into the system.
- Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations.
- Review loan applications to ensure data and document completeness, meeting target SLA times.
- Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits.
- Safely store collateral documents temporarily at the branch before transferring them to the Head Office.
- Act as a customer service representative at the branch, liaising with the Head Office's customer experience team to address customer issues and questions.
- Responsible for day-to-day branch operations processing, including generating reports and reconciling payments and costs.
- Ensure all contracts, payment information, and welcome packs are sent to customers promptly.
Requirements
- At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, economics, or business administration.
- Proficient in Microsoft Office, including Word and Excel, with advanced knowledge of functions such as PIVOT and VLOOKUP.
- Demonstrated experience in managing large data sets.
- Meticulous attention to detail and adherence to given procedures.
- Strong communication skills and ability to effectively communicate process recommendations in operational areas.
Job Specification
Moladin
Information Technology and Services - Jakarta, Indonesia