Customer Service Supply Chain
Luxasia, Indonesia
Job Description
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!
Why Join Us?
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
Position Purpose:
To oversee all aspects of accounts related to purchase orders and goods distribution while maintaining our clients' needs. Collaborate with both internal and external stakeholders, adhering to established guiding principles and standard operating procedures (SOP).
Description of Duties:
- Create and process sales orders in SAP.
- Manage return orders from customers in SAP.
- Prepare order fulfillment, sales, and inventory reports.
- Maintain the consignment transaction flow.
- Monitor the flow of deliveries between the warehouse and customers.
- Maintain transaction records.
- Provide support to the Demand Planner, and import team, and collaborate closely with the warehouse team.
Requirements
Requirements (Experience, Knowledge, and Skills)
Education amp; Experience:
- Minimum college graduate.
- At least 1 year of experience in a similar field.
Knowledge and Skills:
- Profound understanding of the logistics process.
- Strong customer service skills.
- Proficiency in computer skills, especially Microsoft Excel. SAP experience is preferable.
- Effective communication skills.
- Strong attention to detail and accuracy.