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IT Support Officer Sulawesi Tengah
Amartha, Indonesia
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Dec 30, 2023
Last Date
Jan 30, 2024
Location(s)
Job Description
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training junior staff
Requirements
- A bachelor's degree in computer science, information technology, or similar
- 1-2 years of experience as an IT support specialist
- Exceptional ability to provide technical support and resolve queries
- In-depth knowledge of computer hardware, software, and networks
- Ability to determine IT needs and train end-users
- Proficiency in IT helpdesk software, such as Freshservice and SysAid
- Experience in documenting processes and monitoring performance metrics
- Advanced knowledge of database maintenance and system security
- Ability to keep up with technical innovation and trends in IT support
- Exceptional interpersonal and communication skills
Job Specification
Amartha
Information Technology and Services - Jakarta, Indonesia