BROKER CLASSIFIEDS (TELESALES - TEAM LEAD)
Lamudi, Indonesia

• You will oversee Inbound Telesales that will consist of 5 - 7 people
• You will work closely together with the Broker Classifieds Manager to provide your team members coaching and feedback
• You will present, promote and sell our services using solid arguments to existing and prospective customers
• You will perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Help them get the right product for the right price, to ensure long term collaborations
• You will provide excellent customer service: establish, develop and maintain positive business and customer relationships
• You will ensure the reflection on your own and your team’s daily performance. See opportunities to improve and implement where possible

• A captain: Someone who knows how to run a tight ship, with a high sense of responsibility and commitment
• A mentor: Someone who can function as a sparring partner and teacher at the same time
• Excellent negotiation skills: Understands what makes a customer tick, and knows how to push for the most. Can always get a deal that makes all parties happy
• Ambitious, mature, and self-driven: Leads by example, brings the fire to work every single day
• Critical and resourceful: A 'why' person. Thinks critically and puts in the additional effort to get to the right conclusion, dares to challenge the status quo and is always on the lookout to improve

• Min. 2-4 years experience in selling, relationship management, or meeting customers in any other way
• Have a good command of English language, as well as fluency in Bahasa Indonesia
• Have a willingness to work in a fast-paced environment, and able to work under pressure and with a target

Job Rewards and Benefits