Account Management: Direct Employee Benefit
Qoala, Indonesia

We are looking for Account Management: Direct Employee Benefit to join a new and small team to establish and expand product-market fit in a very competitive and relationship-driven group/corporate health insurance market. In your role, you will help us to build a sustainable and fast-growing employee benefits health directly business model that is relevant to Indonesia and can be used in other countries of SEA. This is a broad role that spans from pre-sales to post-sales and everything in between.

You will have a chance to directly impact millions of lives through your day-to-day activities. With an underinsured population, group health insurance is the fastest and most comprehensive manner in which you can provide decision-making power to your fellow citizens to be active drivers of their short and long-term health.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Team with channel partners to build pipeline and close deals
• Present products to prospective clients
• Understand customer needs and requirements
• Suggest solutions and innovative ideas to meet client needs
• Prepare, file and retrieve sales-related documents, like contracts
• Liaise with internal teams to ensure proper pre-and post-sales service
• Ensure sales, finance and legal policies and procedures are met
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Act as the point of contact for clients
• Respond to complaints and resolve issues to the customer's satisfaction and to maintain the company’s reputation
• Manage the entire sales cycle from finding a client to securing a deal
• Be the main point of contact of assigned customers

Requirements

• Knowledge of market research, sales and negotiating principles
• Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Fluency in English
• Systematic Approach
• Ability to work independently

Job Rewards and Benefits