Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.Requirements :
- Preferably 2-4 years experiences in operations quality assurance
- Familiar with logistic KPI, metric, system, and flow
- Thorough knowledge of methodologies of quality assurance and standards
- Highly flexible, easy to adapt with new environment, project management, team work, customer centric and eager to self-learn under minimal direction
- Strong background in logistic and e-commerce
- Excellent written and verbal communication skills with the ability to interact with other departments
- Willing to do a business trip, visit location, and audit
Responsibilities :
- Ensure that standard policy, compliance, workflows, and procedures are in place to support the operation
- Managing operational improvement projects to increase company competitive advantage
- Identify the existing and improvement opportunities with providing problem identification
- Focusing on the eliminating bottlenecks, increasing productivity and reducing cost
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