Fraud Recovery Manager
Moladin, Indonesia

• To coordinate with various stakeholders as per policy to ensure:

1. Fraud cases are investigated.
2. Fraud response or freezes executed.
3. Necessary recovery or reportage actions taken and followed up closely till closure (either recovery or police report filed).

• Develop key fraud indicator and reporting dashboard and ensure regular follow up.
• Maintain and update the fraud tracker.
• Coordinate with key stakeholders in executing of fraud response action in a timely manner (branch freeze, suspension of salaries etc).
• Manage timelines to ensure fraud cases are followed up on according to indicated timelines (either recovery complete of police report filed).
• Develop or update improvement of:

1. Fraud indicators.
2. Fraud report dashboard, ensure regular review of fraud indicators with management.

Requirements

• Minimum Diploma or Bachelor Degree from any field, preferable from Law, Management or equivalent.
• Minimum 5 years experience from Multi finance, automotive or relevant industries, with proven track record of managing Policies/SOP/Regulations.
• Extensive working experience in designing SOP, as well as monitor the implementation and manage improvement.
• Good ability in public speaking for socialization.
• Good interpersonal skills and able to communicate well across-division to deliver the success of Policies/SOP/Regulation implementation.

Job Rewards and Benefits